All of our classes meet weekly for 50 minutes at the same time (e.g., Tuesdays from 7:00-7:50 pm). The 10 minute transition time between classes is necessary to allow dogs from the previous class to leave and from the incoming class to arrive and settle without feeling rushed.

When you register for a class you will see the start date (e.g., “Tuesday, November 6 at 7:00 pm), and know that your class will meet at that time for the number of weeks specified (e.g., Tuesdays at 7pm for 3 consecutive weeks).

At times, there will be skip dates for holidays or other events. They are normally posted before you register, so the posted date may say something like this: “Tuesday, November 6 at 7:00 pm (Skip November 13)”. If there are skip dates, you do not lose a class; you merely skip that week and class continues the following week.

On rare occasions we have to skip a class after you have registered, your trainer will notify you in class, or will send out an email with the information.

No, unfortunately we do not offer make ups. Most of our classes are offered as 3-week modules that can be taken in any order, so if you know you will have to miss a week or two, you might consider skipping that module and signing up for it when it is offered at a different time.

Come to class next week! Although the content builds from week to week, you will still be able to participate in class and improve your training skills even if you missed a class.

Dogs enter our classes with a wide variety of prior training and experiences. Some dogs have had lots of prior training with a handler who has trained many dogs using positive reinforcement methods previously. Other dogs are brand new to the household or are young dogs. We encourage teams to judge progress relative to where you were previously, not relative to others. If you have questions about how to best spend your outside of class training time, please ask your instructor during class.